Summary

Forzieri
Hammacher Schlemmer
Appliances Connection
World Market
Calendars
Big Dogs
eBags
Unique Vintage
shoes.com
Lamps Plus
YLiving
Stage
Tilly's
Billabong
Ashbury Skies
Saks Fifth Avenue OFF 5TH
BURKE DECOR
Nordstrom
Francesca's
Belle and June
Kohls
Express
G.H. Bass
Life is Good
Swimsuits for all
Ties
Dormify
AHAlife
Amuze

Returns policy for Forzieri

RETURN POLICY

IT'S EASY TO MAKE A RETURN

Forzieri is glad to offer a Full Satisfaction Guarantee and will accept returns within 28 days from delivery date of your merchandise. Please note, Return Authorization Numbers must be requested within 14 days of receiving your order. You will then have a further 14 days to return unsuitable items.

In case, for any reason, you are not completely satisfied with your purchase, we will be happy to accept a return for a refundstore credit or an exchange.

Simply follow 4 steps to make your return:

1. Make sure you have read our Return Terms & Conditions above.

2. Enter your Forzieri Account and go to "Return Items". Select the items/orders you wish to return and submit your return authorization request form. (Your account will only display orders eligible for returns).

3. Forzieri will provide you a Return Authorization Number and Instructions.

4. Follow the return instructions and ship the item back to us.

Please note:

- Repack the product in its original packaging materials, including warranties. Do not include any other markings or text on the package except what is specified in our return instructions.

*Please note, Free Return terms are not applicable for items purchased via LYST.COM

The item must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties), parts and accessories to insure full credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.

Shipping from FORZIERI back to the Customer for replacement items will be complimentary, with no additional cost. In case of exchanging with a lower value item, the difference will be provided as a store credit.

Replacement items will be shipped from FORZIERI back to the customer at no additional cost. In the case of an exchange for a lower value item, the difference will be provided as a store credit.

FREE GIFTS WITH PURCHASE

Free Gifts with purchase must be returned together with your purchase to be eligible for a refund. Or, you can choose to return the purchase for an exchange or store credit and still keep the Free Gift.

SPECIAL ORDERS, MONOGRAMMED OR CUSTOM ITEMS

Special orders are not eligible for return or exchange. Custom-made and monogrammed items are considered special orders.

DISCOUNTED ITEMS

Return of items discounted for 60% or more off their original price can only be processed for store credit or product exchange. No refund can be applied in this case.

DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, contact our Customer Service immediately (within 48 hours from delivery). Please supply your order number from your original confirmation e-mail. We will also need your e-mail address and phone number. Forzieri will make every reasonable effort to replace the item in a timely manner. If there is extensive damage to the carton, refuse the order and contact our Customer Service immediately. Please have your order number available when you contact Customer Service.

All items properly returned under this policy are eligible for a refund or a store credit, at your option. If you choose a refund, the full purchase price (shipping excluded) will be credited when Forzieri has received and processed your return. Typically, within 7-10 business days after the item is delivered back to Forzieri. You can check the status of your return within the My Account area. We will email you when the credit has been submitted to your credit card. Credit card companies vary in the time it takes for a "credit" to appear on your monthly statement. Please allow one to two billing cycles for the refund to appear on your statement.

FURTHER RETURNS

You can return your exchanged item within 28 days from the delivery date of your original order. Please note that for further returns, we can not guarantee refunds, only store credits and exchanges. Shipping fees may apply.

*Please note, Free Return terms are not applicable for items purchased via LYST.COM


Returns policy for Hammacher Schlemmer

Returns & Exchanges

Hammacher Schlemmer strives to ensure that our customers are 100% satisfied with their purchase; however we understand that there may be a need to request a return or exchange. Under our Lifetime Guarantee of Satisfaction, items that we sell are guaranteed for their normal life under standard non-commercial use. In the unfortunate event that you need to return an item, please refer to the applicable section below for instructions on how to return or exchange your item.

Return Form

Please include a copy of the return form you received with your shipment. If you do not have a return form, please go to [https://www.hammacher.com/images30/return-form-07092018.pdf] to print one and include it with your return package.

Returns

If you elect to receive a refund on your return, please fill out the Return Form, located on the back of the packing slip that was included in your order. If you no longer have your Return Form, please include the following information in your return package:

- Name
- Billing Address
- Billing phone number
- Order number
- Item you are returning
- Reason for the return

Refunds on orders less than 1 year from shipped date

Merchandise can be returned for a refund. Refunds will be credited back to the original form of payment, less shipping and service fees. Return processing fees are also applicable as follows:

- Packages 10 lbs. or less will be assessed a $10.95 shipping fee
- Packages over 10 lbs. will be assessed a $14.95 shipping fee

Refunds on orders more than 1 year from shipped date

Merchandise can be returned for a refund. Refunds will be credited in the form of a Hammacher Schlemmer Gift Certificate, less shipping and service fees. Return processing fees are also applicable as follows:

- Packages 10 lbs. or less will be assessed a $10.95 shipping fee
- Packages over 10 lbs. will be assessed a $14.95 shipping fee

Exchanges

If you would like to exchange your item, please fill out the Return Form, located on the back of the packing slip that was included in your order. If you no longer have your Return Form, please include the following information in your return package:

- Name
- Billing Address
- Billing phone number
- Order number
- Item you are returning
- Reason for the return
- Item number for new order

Exchanges on orders less than 1 year from shipped date

Merchandise can be exchanged for the same item or you can elect to exchange for a different item. If you choose to exchange your item for merchandise of lesser value, we will refund the difference to your original form of payment. Exchanges for items of greater value will require additional payment. Return processing fees are applicable as follows:

- Packages 10 lbs. or less will be assessed a $10.95 shipping fee
- Packages over 10 lbs. will be assessed a $14.95 shipping fee

Exchanges on orders greater than 1 year from shipped date

Merchandise can be exchanged for the same item or a different item. If you choose to exchange your item for merchandise of lesser value, we will refund the difference to you via a Hammacher Schlemmer Gift Certificate. Exchanges for items of greater value will require additional payment. Return processing fees are also applicable as follows:

- Packages 10 lbs. or less will be assessed a $10.95 shipping fee
- Packages over 10 lbs. will be assessed a $14.95 shipping fee

If the item or model being returned is no longer offered, customers will receive a Hammacher Schlemmer gift certificate for the original purchase price or pay the difference to exchange for the current model or alternate item of their choice. In the event you are exchanging for merchandise of a lesser value than the purchase price, the difference will be credited to you via gift certificate. Shipping charges on exchange orders may be applicable.

Gift Recipients

Customers who receive our merchandise as a gift may also participate in our lifetime guarantee. In the event that you need to return your item for a refund or an exchange, please include the following information with your return:

- Original Order Number
- Purchasers Name
- Purchasers Address
- Recipient’s Name
- Recipient’s Address
- Recipient’s Phone Number
- Item returned
- Reason for the return
- Item number for new order (if exchanging)

If you are unable to provide the above information, please reach out to Customer Service at 1-800-321-1484 Monday - Friday 7:30 AM - 11 PM EST and Saturday - Sunday 7:30 AM - 8 PM EST. to provide the information necessary to identify your order details.

Merchandise can be exchanged for the same item or a different item. If you choose to exchange your item for merchandise of lesser value, we will refund the difference to you via a Hammacher Schlemmer Gift Certificate. Exchanges for items of greater value will require additional payment. Return processing fees are also applicable as follows:

- Packages 10 lbs. or less will be assessed a $10.95 shipping fee
- Packages over 10 lbs. will be assessed a $14.95 shipping fee

Refunds can only be provided in the form of a Hammacher Schlemmer Gift Certificate.


Returns policy for Appliances Connection

AppliancesConnection offers a 30 Day Hassle-Free Return Policy from the date of receipt of merchandise. If, for whatever reason, you are not 100% satisfied with your purchase, you could return it to our warehouse for a full refund. Just go through our easy online process under my account, submit a web ticket and receive an RMA number.

Requirements for a Full Refund

- Item(s) must be in new condition, in the state that it was received.
- Item(s) must be returned with all original packaging and accessories, including blank warranty card, UPC code and no rebates have been filed and/or claimed.
- Item must be shipped back to us fully insured using a trackable shipping method.

When a Fee will be Deducted From Your Return

- If you choose to have AppliancesConnection.com pick up and return the item(s), you will receive a refund less $0.75 per pound return shipping fee.
- If you refuse delivery for any other reason besides a damaged product, you will receive a refund less the outbound and inbound shipping, rated at $0.75 per pound, and a 10% restocking fee.
- If you refuse the entire shipment if only a part is damaged, you will receive a refund less the outbound and inbound shipping, rated at $0.75 per pound, and a 10% restocking fee for the non-damaged merchandise.
- Items that are returned to us because the address was invalid and could not be delivered will receive a refund less outbound and inbound shipping, rated at $0.75 per pound, and a 10% restocking fee.
- If your order included a package discount, the discount will be void and you will not be credited for the total amount of the discount.
- If an item is returned in a condition other than new.
- If parts or accessories are missing from the original packaging.

When Can I Not Return A Product

- It has been more than 30 days from the date you received your shipment
- Item is marked as "Final Sale" or "Special Order"
- Item is in used condition
- Warranty card has been filled out or the product has been registered or serviced, or rebates have been filed and/or claimed for the product(s) you want to return.

How Do I Return A Product

- Simply log into My Account (www.appliancesconnection.com/myaccount.html), view your recent orders and a request to return a valid product will be available for up to 30 Days from the shipping date.
- You may also request a product return by submitting a web ticket (www.appliancesconnection.com/ticket-support.html).
- Additionally, you can also request a return by calling our customer service department at 800-299-9470 ext 1502.
- Once you have contacted us for a return, an RMA form will be issued with the address where to ship the item(s) back to the appropriate warehouse.

What Steps Can I Take To Avoid A Return

- If you are purchasing an electrical appliance, please check the voltage, fuel and gas type requirements to make sure that you have selected an appropriate model. If you are not sure, please consult your contractor.
- If you are purchasing built-in appliances, or plan on using your appliance in a built-in setting, please make sure to check the cutout dimensions of the units you are ordering to ensure that they will fit into the space. Don't forget to account for airflow, door swings and openings!
- If your item arrives with minor or cosmetic damages due to shipping, don't worry. We can attempt to replace the damaged parts or door damage on the product.
- If ordering furniture or other large products, please make sure to measure the area that they will be placed, taking into account space for walking room or drawers/doors open.
- Please make sure that the item that you are ordering will fit through the doorway to your residence. Additional fees may apply if the door must be removed. If you order In-Home Delivery, but the item does not fit, the shipping company will leave the product right outside or on a porch or garage.
- If your product arrives to your location with a manufacturer malfunction, you need not worry. All products sold by AppliancesConnection.com in new condition will be fully covered under the manufacturer's warranty. If the product malfunctions within our 30 Day Return Policy, AppliancesConnection.com will ensure that your product will be returned to factory standard condition or if the manufacturer deems it unrepairable, will pick up the item and exchange it or provide you with a refund. After the 30 Day Return Policy, we will assist you in working with the manufacturer to get parts, repair or replacement under the manufacturer's warranty, or you can contact the manufacturer directly.

Exchange Policy

- If you would like to exchange your brand new product within the 30 Day Return Policy, you can either return the product back to us at your expense, or if you prefer that we pick up the unit, you will be credited less the cost of shipping to come back to us, rated at $0.75 per pound. You will be charged for the difference between the item returned and the new item, and if the item is less expensive, we will provide a credit back to your account once the item has been received at our warehouse in good condition.
- If you require technical support, manufacturer warranty information, product manuals or repair locations, please contact the manufacturer of your product(s) directly, or log into your account and submit a question via our web ticket system.

Delivery Policy

- At the time of delivery, an adult is required to sign and accept the delivery.
- All deliveries are fully insured from the day it leaves our warehouse until it reaches your location.
- You must inspect all product(s), check the unit for damage on both the interior and exterior of the carton prior to signing for the delivery.
- For large products delivered by truck, delivery insurance solely covers damages to merchandise noticed during unboxing and inspection and noted on the freight carrier's bill of lading. Neither AppliancesConnection, nor the shipper, shall be held liable for any damages that have not been properly noted and reported.
- All damages must be noted on the Bill Of Lading of the shipping company and refuse the delivery for the damaged product(s) only, not the entire order.
- For UPS or Fedex deliveries, you have 24 hours to report any damages.

- It is required that you take photos of any damage that you notice in order to use as proof.
- For inside deliveries, you must make sure your walls and floors are covered. Neither Appliances Connection nor the shipping company will be held responsible for damages to your personal property.
- Our customer service department must be notified within 24 hours of delivery for all damages by submitting a web ticket (www.appliancesconnection.com/ticket-support.html).

Order Cancellation Policy

- You may cancel an order at any time prior to it shipping out.
- "Special Order" or "Final Sale" products may not be cancelled at any time.
- If you cancel, return or exchange any part of your order, you will forfeit your package discount and you will be credited less the amount of the total discount.

Product Image and Specifications Policy

- The product images on this site are there to give you an idea of how the product looks. You cannot rely solely on the image when placing an order.
- Some images may be there to show a product feature, design, handle style, finish etc.
- Sometimes, the manufacturer does not provide an image for the item, but will provide a similar image or a different color to give you an idea of what the product looks like.
- You must carefully read the specifications or ask one of our sales associates for any information that you are unclear about.
- Specifications on our site may not always be correct, as the manufacturer can change the item at any time.
- For best practices, please check with the manufacturer's website for all dimensions and other specifications.


Returns policy for World Market

Returns with original receipt:

If you're not satisfied with your purchase, most items may be returned by mail or at any of our World Market store locations in original condition within 60 days of purchase. Returns will be refunded in the same form of tender as the original transaction.

If you wish to return by mail outside of the 60-day policy for any reason, please contact World Market Customer Care.

Returns to a World Market store location after 60 days of purchase will be issued store credit.

A Gift return to a store can be issued to the original purchaser or you may choose to be issued store credit.

Returns without a receipt:

Returns by mail without a receipt require an order number, name and address or they cannot be accepted.

If returned to a store, store credit will be issued at the lowest selling price within the past 90 days for merchandise returned in its original condition, with the exception of the following departments:

Store credit will not be issued without receipt for Bedding, Slip Covers, Window Coverings, Shower Curtains, Jewelry & Accessories, Framed Art or Knobs & Hooks.

Return Exceptions

Items designated as "Online Only" cannot be returned to a World Market store location. They must be shipped to the World Market Returns Department prepaid and insured by the customer. This information is detailed in Returning an Item and is also printed out and included with your order.

Shipping Expenses are non-refundable unless the return is a result of a manufacturing defect or our shipping error. If such an event occurs, please contact World Market Customer Care immediately to arrange the return and we will refund all shipping expenses.

Gift Cards are not returnable.

Gift Wrap fees are non-refundable, unless an item is damaged or defective.

Items purchased from a World Market retail store cannot be returned by mail to worldmarket.com.

Price Adjustments

If an item you purchased is offered at a lower price within 10 days of your original purchase, you may receive a price adjustment. Price adjustments are not given on clearance items. Please contact World Market Customer Care.

Can't find the information you need? Contact World Market Customer Care, available every day 7am-12 midnight (EST)
at 1-877-967-5362.


Returns policy for Calendars

Our Return Policy

We offer a 30-day, money-back guarantee. If you are not completely satisfied with your purchase, you may return it to us within 30 days for a prompt refund, or you may exchange the item for an item of equal or lesser value.

- All items must be in their original condition. Please return items in their original shrink wrap.

- We are willing to make exceptions as needed, as long as the item has not been written in or shows no signs of usage such as creases, folds, etc.

- We are unable to accept returns of personalized merchandise except in cases of damage or defect.

- All items should be returned with adequate packing materials to ensure that they are not creased or otherwise damaged in the return shipment.

- You will receive a full refund of the product's purchase price minus original shipping charges.

- Please allow 2-3 weeks for returns to be received and processed.

- Calendars.com and DogBreedstore.com are not responsible for lost returns.

Order Contained Damaged or Incorrect Items:
Contact our Customer Service Team at 800-366-3645 or via email and we will process your return for you!
[https://www.fuzeqna.com/calendars/consumer/question.asp]

All Other Returns or Exchanges:

Please fill out a Return Merchandise Authorization form [http://www.calendarholdings.com/calreturns/calreturns.asp]

Send us your return by your preferred shipping method to:

Calendars.com
ATTN: Returns Processing
6411 Burleson Road
Austin, TX 78744-1414


Returns policy for Big Dogs

Our normal return policy for regular-priced items is 30 days for an exchange or refund. (Shipping, handling, and insurance are non-refundable.) However, all sales are final on clearance-priced merchandise.


Returns policy for eBags

Easy Returns

If you are not completely satisfied with your purchase you may return any unused merchandise within 30 days, via a pre-paid UPS return label. Upon receipt of your return, a prompt refund will be issued either to your original method of payment or an eBags store credit, at your choosing.

NOTE: eBags Brand products may be returned at any time, and are guaranteed for life under the eBags Lifetime Warranty. If you wish to return an eBags Brand item after the 30 day returns period has expired, simply contact eBags Customer Care. [www.ebags.com/help/contactus]

A nominal fee of $4.95 per item will be deducted from the return credit for those customers who choose the refund option during the returns process.

eBags Rewards Members who opt for a refund to their original form of payment will receive $5 eBags Rewards credit per item returned, which will be deposited to their Rewards account when their return is received. The $5 eBags Rewards credit may be used towards a future merchandise purchase at eBags.com. Some restrictions may apply.

Customers who choose store credit at the time of return rather than a refund will be exempt from the $4.95 per item return fee. However, all customers who choose a store credit will NOT be eligible for the $5 eBags Rewards credit with their return.

What Else Do I Need To Know?

- If you received an incorrect or damaged product, please contact us immediately so we can resolve the issue. We want every purchase to be exactly as anticipated and promised. [www.ebags.com/help/contactus]

- All returned items must be in the condition you received them, with all hang tags attached and in the original packaging.

- eBags will provide you with a pre-paid UPS label to return the items to us. Any UPS drop-off location will accept your return.

- Items are protected by eBags against manufacturing defects for 30 days from the receipt of shipment. After that time, please refer to the manufacturer's warranty policy. [www.ebags.com/help/warrantyotherbrands]

- If you're returning more than one item, we may ask you to ship items together or in separate boxes.

- Your refund will include the price of the bag and any taxes, but will not include any original shipping charges, if applicable. Your refund will also reflect the deduction of the $4.95 per item fee for returns.

- Your credit will be issued after we have received and processed your returned item(s). This time may vary; if you're receiving a refund via credit card, please allow one full billing cycle for the refund to appear on your statement.

- Gift Returns: If you have received an eBags item as a gift and are not completely satisfied with the gift, please use our Gift Return page to receive a store credit in the form of an eBags Gift Certificate. [www.ebags.com/orderhistory/giftreturn]

- Your gift return will be issued as a store credit in the form of an eBags Gift Certificate. The amount of the Gift Certificate will reflect the original purchase price, less any original shipping charges [if applicable]. Your Gift Certificate will be emailed to the email address you provided during the return process.

For more information visit: http://www.ebags.com/help/returnpolicy


Returns policy for Unique Vintage

Unique Vintage Devoted Darling Reward Points Program

Revised – October 22, 2014 Terms of Service

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE PARTICIPATING IN THIS PROGRAM

General Information

This DEVOTED DARLING Reward Points Program is brought to you by Unique Vintage, Inc. Participation and benefits shall be considered void where prohibited by law. Taxes may apply where required by law. Unique Vintage assumes no liability for any user's participation that contravenes the laws or regulations of his or her state. Your participation is subject to present and future program rules. Your participation is valid only at www.unique-vintage.com and rewards may only be earned and redeemed on www.unique-vintage.com.

International Customers

International customers are also eligible to earn Devoted Darling Rewards points, however to redeem their points, they must contact Unique Vintage customer support by calling 1-818-848-1540 or by email at service@uniquevintage.com

Earning Rewards

The Unique Vintage DEVOTED DARLING Reward Points Program is available to all Unique Vintage users. A user will accumulate Reward Points for the following actions relating to his or her account as set forth below: 5 points = for links shared on social media via a Unique Vintage product page. A maximum of 25 points per sharing method (Email, Facebook, Twitter, Pinterest or other social channels) may be earned per 30 day period. 10 points = for links shared on Facebook or Twitter may be earned only once per 30 day period. 10 points = for every $1 spent on the purchase of a product, but not for any amount spent on taxes or shipping costs. For the avoidance of doubt, Reward Points are only earned for money actually spent on the product, not for the amounts of any discounts or payment by gift card. If an order is cancelled, any Reward Points awarded for the purchase will be cancelled. If a product is returned, Unique Vintage reserves the right to cancel the Reward Points awarded for the purchase of such product. 25 points = Review a product on the Unique Vintage website (see “Reviewing a Product” below). A maximum of 125 points may be earned per 30 day period for reviewing products on the Unique Vintage website. TO RECEIVE POINT CREDIT, customers must submit the review via the "Leave a Review" follow up email sent to the customers account 14 days after the customers purchase. This policy is to ensure the customer is a verified buyer at uniquevintage.com 50 points = follow Unique Vintage on either Facebook or Twitter. This award can only be redeemed once per social channel per lifetime. 100 points = subscribe to the Unique Vintage email newsletter and receive 100 points. This award can only be redeemed once upon initial sign up. 100 points = follow Unique Vintage on Instagram. This award can only be redeemed once per lifetime. 2500 points = when each referral (who is not already an Unique Vintage customer) makes his/her first purchase on Unique Vintage, the referrer who shared Unique Vintage via email, Facebook or Twitter through their Rewards dashboard widget under Referrals, will receive 2500 points. From time to time, Unique Vintage may temporarily amend the Reward Point reward equations, without notice to the users. A user only earns Reward Points based on activity on and via the Unique Vintage website. Users may opt to purchase products without using their Reward Points. Users will be able to check the amount of Reward Points accumulated in their account by logging into the My Account section and viewing the dashboard. Users may not redeem or exchange accumulated Reward Points for cash. Users may not give/donate/transfer/share their Reward Points to another User’s account. Unique Vintage specifically reserves the right to terminate, cancel, suspend and/or modify the DEVOTED DARLING Reward Points Program, or any specific User's participation in the DEVOTED DARLING Reward Points Program, if any fraud, virus or other technical problem corrupts the administration, security, safety or proper function of the DEVOTED DARLING Reward Points Program, as determined by Unique Vintage in its sole discretion. In addition, Unique Vintage reserves the right to terminate, cancel, suspend and/or permanently ban any specific User's participation in the DEVOTED DARLING Reward Points Program if Unique Vintage suspects that such User is conducting fraudulent activity to acquire, accumulate or spend Reward points including, but not limited to, by a User creating multiple Rewards accounts, false referrals, etc.

Reviewing a Product

Rewards for product reviews will only be credited to the users Devoted Darlings Rewards account, if they submit the review through the "Leave a Review" follow up email sent to the customers account email 14 days after purchase. Reviews of a Unique Vintage product on the Unique Vintage website will be reviewed for legitimacy and for language. As a result, it may take several (up to 14) days before reviews are posted on the Unique Vintage website and Reward Points are credited to a user’s account. Reviews that are posted will not be edited or changed for content, but they may be edited to correct spelling mistakes, type-o’s, glaring grammatical errors, etc. and/or to shorten the length. Unique Vintage reserves the right to reject reviews that it deems (in its sole discretion) to be of no value, or in violation of the Unique Vintage Terms of Service, and therefore no Reward Points will be rewarded for such reviews.

Redeeming Reward Points

Reward Points may only be redeemed on www.unique-vintage.com. Reward Points may only be redeemed for a discount off the purchase price of an item. Reward Points may not be redeemed for payment of taxes or shipping costs. Unless otherwise indicated by Unique Vintage, Reward Points may be redeemed in conjunction with discounts or offers granted by Unique Vintage. Unique Vintage may limit the number of Reward Points that may be redeemed at one time. Users must accumulate 1250 Reward Points before being eligible to redeem Reward Points. Users with less than 1250 Reward Points will not be able to redeem those Reward Points until they have acquired at least 1250 Reward Points. Users wishing to redeem Reward Points will receive $5 off the purchase price of their order in redemption of 1250 Reward Points or $10 off the purchase price of their order in redemption of 2500 Reward Points, which will thereby be deducted from the User's count of Reward Points. The system will update the User’s remaining Reward Points immediately after Reward Points are redeemed. Reward Points cannot be applied to prior purchases or for the purchase of Unique Vintage eGift Cards. Unique Vintage may determine, in its sole discretion, to restrict the redemption of Reward Points with respect to certain products. Other Unique Vintage restrictions may apply.

Expiration of Reward Points

Reward Points earned for onsite activities (Account Sign Up, Email Sign Up, Writing A Review, and Social Shares) will expire one (1) year after being earned, if not redeemed prior to the expiration date. Reward Points earned from purchase will expire (1) year after the most recent purchase. The expiration date will update for all Reward Points earned from purchases based on the date of the most recent purchase. If a purchase is made once in every (1) year period, points will not expire and will continue to accumulate. Unique Vintage reserves the right to extend the expiration date, in its own discretion, on an individual user basis.

Account Information

You may view your account activity online HERE. [/customer/account/login] The information you provide will be handled in accordance with the Unique Vintage privacy policy available at HERE. [/unique-vintage-privacy-policy]

Termination

Participation in the DEVOTED DARLING Reward Points Program is a privilege granted to Unique Vintage users and as such can be suspended, revoked or terminated at any time by Unique Vintage for any reason or for no reason. In the event of termination of your participation, all benefits including all accrued Reward Points and other program benefits will automatically and immediately be forfeited.

Program Changes

Unique Vintage reserves the right to vary any or all of the terms of the DEVOTED DARLING Reward Points Program, to amend these Terms of Service, or to terminate the DEVOTED DARLING Reward Points Program, at any time without notice and without further obligations to users, including, but not limited to, modifications which: a) govern Reward Points earned on and after the date of the change; or b) change the value of already accumulated Reward Points. Notice of any such changes, amendments or termination will be provided to users via message or email, or by being posted on the Unique Vintage website and will be effective immediately, unless otherwise stated in such notification.


Returns policy for shoes.com

RETURN/EXCHANGE POLICY

If you are not happy with your order, we are happy to accept a return or exchange.
Return shipping is free for merchandise being shipped from within the United States.
- Return shipping is free*. For each shipping address, we will provide you with one pre-paid UPS shipping label to return your order to us. Because we provide you with only one pre-paid shipping label per order for each shipping address, we suggest you wait for receipt of all items to that address before beginning the return/exchange process. After receiving all items on your order, please place all return items into one shipping box (any type of shipping box) to take advantage of the free return postage. You can return your order for up to 60 days from the purchase date, except for orders places on Shoebuy's Private Event site, [events.shoebuy.com]. Orders placed between November 1 — January 1 are eligible for the 90 Day Holiday Return Policy. Items that you return or exchange must be in the condition that you received them and in the original box. Shoebuy does not guarantee wear or tear or any damage unrelated to the manufacturer.
 - We will send you an email confirming your request, including the 18-digit tracking number on the pre-paid UPS shipping label and a link to track the package. Once your return is received and inspected by the fulfillment centers, your refund will be processed and a credit for the full purchase price of each item will be automatically applied to your credit card or original method of payment withing approximately 5 business days ("business days" are Monday through Friday, excluding weekends and US Holidays). Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
- Please allow 1-2 weeks following receipt of your return for exchanges to arrive, if you requested an exchange. We will send you an order confirmation email for your exchange order as soon as it is placed. If you are in a hurry, return your original item for a refund and place a new order online for your replacement item. This will expedite your receipt of the new/replacement item.
- Please note, Shoebuy.com can only provide free return shipping for items shipped from a U.S. address. If you are returning an item within our 60 Day Return Policy from an address outside the U.S., please ship to:

Shoebuy.com / Attn: Returns / 34 Cabot Road / Woburn, MA 01801.

If you are returning an item within our 90 Day Special Return Policy, please follow the same procedure. In addition, please clearly write your Shoebuy.com Order Number on the outside of the shipping box. If you have any questions regarding returns from an address outside the U.S., please call Shoebuy.com Customer Service.
- Please do not send your order to the manufacturer. We will take care of everything for you.

* Shoebuy.com free return postage does not apply to orders/merchandise being returned from locations outside of the United States and APO/FPO locations, or on return of items purchased from Shoebuy Private Event sales at Shoebuy's Private Event site, events.shoebuy.com.
** Shoebuy accepts returns or exchanges only for items purchased on the Shoebuy.com website. If you would like to return or exchange an item that was not purchased on the Shoebuy.com website, please contact the retailer where you made the purchase.
 


Returns policy for Lamps Plus

Return Policy

60 Day Return Policy - Your Satisfaction is Guaranteed!

We stand behind the products we sell. If for any reason you are not satisfied with a purchase, return it within 60 days of receiving it. Note that some conditions apply and not all products are eligible for return; read below for our complete policy. Absolutely no returns will be accepted after 60 days; please inspect all products upon receipt.

Please note the following:

- All returns must be made with a Return Merchandise Authorization number; please call our Customer Service center at 877-704-2425.
- Furniture and rug purchases cannot be returned to a Lamps Plus store location; they must be shipped back to our warehouse.
- All returned items must be sent back to us using the original shipping boxes and packing materials.
- Installed products with cut wires or loose crystal returned from a US address will be subject to a $50 fee.
- Sales of clearance items, giclee items personalized with uploaded photos, and custom made-to-order items are final.
- Our free return shipping offer applies only to the 48 continental US states and excludes certain items.
- Orders placed on Amazon.com do not qualify for our free returns offer. See additional details below.
- White Glove and Threshold orders must be returned within 10 days.
To return a purchase, please follow the directions below.

Returns of Online Purchases

To ensure that your return is processed accurately and promptly, please call us first at 877-704-2425.

A Customer Service Specialist will provide you a Return Merchandise Authorization (RMA)* and instructions on how to ship the product back to us. Please note the following:

- Returns made without a Return Merchandise Authorization will not be accepted.
- Furniture and rug purchases cannot be returned to a Lamps Plus store location; they must be shipped back to our warehouse.
- Some product categories may include free return shipping. This offer applies only to the 48 continental US states and may exclude certain items with designer and giclée shades, and items that ship by freight.
- Orders placed on Amazon.com do not qualify for our free returns offer.
- If your item was delivered via freight, your return is subject to a $99.00 freight pick up fee which will be deducted from your return. You will receive a call to schedule a freight pick up appointment within 2-3 business days. Please note, items requiring freight delivery and/or returns are only available for shipment to addresses in the US.

Write the Return Merchandise Authorization on the pre-printed return address form included with your boxed order. Complete the returns form, then pack it with your order and affix the address label to the outside of the box. Send your return via FedEx, UPS or USPS and obtain a tracking number.

Respond to the order return request email with the shipment date and tracking number. If possible, also include a copy of your emailed invoice in your return box.

Once the product is received at our warehouse in good condition we will issue a refund for the amount of the product and tax to the original method of payment used for the purchase.

All shipping charges on purchases and returns are non-refundable. All merchandise must be in the original packaging. Please note that installed products with cut wires or loose crystal will be subject to a $50 fee when returned from a US address.

If you have misplaced the Returns form included with your order, you may print one from our PDF Form (http://www.lampsplus.com/info-center/cfs-file.ashx/__key/communityserver-wikis-components-files/00-00-00-00-09/0310.lp_2D00_return.pdf). This file requires the Adobe Acrobat Reader (http://www.adobe.com/products/acrobat/readstep2.html).

Returning an Online Purchase to a Lamps Plus Store

You may return an online purchase to any Lamps Plus store within 60 days of receiving it, but you must first receive a Return Merchandise Authorization (RMA) by calling 877-704-2425.

Furniture and rug purchases cannot be returned to a Lamps Plus store location; they must be shipped back to our warehouse. Amazon.com-sourced orders, and White Glove and Threshold orders cannot be returned to stores. Please contact us for assistance.

All merchandise must be in the original packaging. Note that installed products with cut wires or loose crystal will be subject to a $50 fee.

When you contact us, please indicate your online order number and the store location you will be using to make your return. Please note replacement items may not be available at the store location and may have to be ordered at the store to fulfill your request.

For your store visit, please bring with you the following items:

- The RMA authorization for store return sent to you via email.
- The credit card used for the original purchase.
- The item to return in its original packaging.

Check the following link to Find a Store Near You (http://www.lampsplus.com/stores/).

Returning a Purchase Made at a Lamps Plus Store

You may return a purchase made at one of our retail stores to any Lamps Plus location. Note: Furniture and rug purchases made online at LampsPlus.com or at an in-store computer kiosk cannot be returned to a Lamps Plus store location; they must be shipped back to our warehouse. Find a Store Near You (http://www.lampsplus.com/stores/)

When you go to the store for a return or exchange please bring with you the following items:

- Your sales receipt.
- The credit card used for the original purchase.
- The item to return, in its original packaging.

Returning or Exchanging Delivered Furniture

Furniture and rug purchases cannot be returned to a Lamps Plus store location. They must be shipped back to our warehouse. These items must be returned using the original shipping boxes and packing materials.

Returning Online Purchases Made at Amazon.com

We're sorry, but at this time online purchases made through the Lamps Plus Amazon.com storefront cannot be returned to a Lamps Plus retail location.

Amazon.com purchases can only be returned via mail to our central warehouse facility. Please see our Returns of Online Purchases section (http://www.lampsplus.com/info-center/w/help-and-policies/18.return-policy.aspx#online) for information on how to make a return.

White Glove and Threshold Delivery Orders

You have 10 days from the date of delivery to notify us that you would like to return a White Glove or Threshold Delivery order; please note that Blanket Wrap items are not eligible for returns. White Glove and Threshold Delivery are only available on orders shipped in the US.

To ensure that your return is processed accurately and promptly, please call us first at 877-704-2425.

A Customer Service Specialist will provide you a Return Merchandise Authorization (RMA)* and instructions on how to ship the product back to us.

*Returns made without a Return Merchandise Authorization will not be accepted.

Please note the following information:

- Returns made without a Return Merchandise Authorization will not be accepted.
- Returns cannot be made to our Lamps Plus store locations.
- All merchandise must be returned in the original packaging.
- Original shipping charges are non-refundable.
- Return shipping charges are the responsibility of the customer and are non-refundable
- There is a 10% restocking fee assessed on all White Glove and Threshold Delivery returns.
- Once the product is received at our warehouse in good condition we will issue a refund.

See the "Returns of Online Purchases" section above for additional information.

White Glove Blanket Wrap Delivery Orders

We do not accept returns on items shipped via White Glove Blanket Wrap Delivery due to their custom and made-to-order nature. Be sure to thoroughly inspect your product for damage or defects upon delivery. Please note, White Glove Blanket Wrap Delivery is only available on orders shipped in the US.

In the event that damage has occurred in transit, or if you discover defects in the manufacture of the product, please contact customer service immediately. When applicable, replacement parts will be issued to repair the damaged item. If the item is severely damaged and cannot be repaired, a new item will be provided for you.

Howard Miller Furniture and Clock Orders

For Howard Miller items requiring special delivery service, no returns or refunds are possible once the 3-day grace period is over and your order has been processed.

Please note that once you place an order for a Howard Miller furniture or clock item, you have a 3-day grace period to change or cancel your order. No refunds will be issued after this 3-day grace period.

On the 3rd day after your order is placed you will be notified by email that your order will be processed. If we do not hear back from you, your order will be processed the next day and no returns, changes, cancellations, or refunds will be allowed. Payment is required in full at the end of the 3-day grace period.

For Howard Miller clocks, if for any reason there is damage to the case at time of delivery, or if the clock has problems running, Howard Miller has the right to first send out a technician to repair the problem. Their service network touches all ZIP codes in the continental United States. If the clock technician is unable to repair the clock, Howard Miller will have the clock picked up and a new clock shipped to you at Howard Miller's cost. If you have any questions, please call us at 800-782-1967; a sale representative will be happy to assist you in your buying process.

Please note that Howard Miller furniture and grandfather clocks are available for delivery to continental U.S. addresses only at this time.

International Customers

Please note that all sales on international orders are final. We do not accept returns on sales made to international addresses with the exception of Puerto Rico, US Virgin Islands, American Samoa, FPO and APO addresses.


Returns policy for YLiving

Cancellations
Once we receive your order we get to work on it right away. This means that once we've started processing your order, changes and cancellations are not accepted. If you have any questions or concerns, please call our Customer Service Team.

Returns
We want you to love your purchase. YLiving + YLighting accepts returns on a vast majority of our products (in new, uninstalled condition and original packaging) within 30 days of receipt, unless otherwise noted on the product page. Contact our Customer Service Team to initiate a return merchandise authorization (RMA). You are responsible for shipping the product back to us and we will credit your account within 10 days of receiving and inspecting the product in our warehouse, less a deduction for the price of outbound shipping. To ensure it arrives safely, we highly recommend you return the product via the shipping method/carrier we used to send it to you. You must initiate shipment within 10 days of receipt of the RMA#.

Please note that due to customs, shipping and duty fees, we are unable to accept returns on any Canadian orders. All orders shipped to Canada are final sale.

Items marked "Non-returnable" may not be cancelled or returned. Custom or Made-to-Order items, imported items, and certain large volume orders are also non-cancellable and non-returnable.

Damages
Unfortunately, fragile items are sometimes damaged in shipping. We also understand the need to pre-order and plan for your design needs. As part of that process, we ask that you inspect all items individually once they arrive so that any damage claims can be made immediately. If your item arrives damaged or with parts missing, you must notify us within 3 days of receipt of the item(s). We will arrange a prompt replacement of the item. We will also request that you provide photos of any damaged product, along with the product packaging. Please contact our Customer Service Team and we will be happy to replace the item or send replacement parts as soon as possible. In some instances it is possible to repair damages and/or defects with replacement parts. When this is the case, we reserve the right to utilize this as a solution.

Defective Products
Please keep in mind that defective goods (those with factory defects, missing parts or other problems originating prior to shipment) are handled differently than damaged goods (which are damaged in shipping). We work closely with our suppliers to ensure that quality production and inspection procedures are in place, but sometimes defects do occur. We work with you to resolve these issues, but you must report any product defect within 30 days of receiving your order.

Warranties
Most of our manufacturers guarantee their products with a warranty. Please contact us if you have questions regarding specific product warranties.

YLighting LLC (YLiving + YLighting) and its suppliers shall not be liable for any indirect, special, consequential, or incidental damages including, without limitation, lost profits or revenues, costs of replacement goods, loss or damage to goods or services arising out of the use or inability to use this site or any product purchased from YLiving + YLighting, damages resulting from use of or reliance on the information present, even if YLiving + YLighting or its suppliers have been advised of the possibility of such damages.


Returns policy for Stage

If you are not completely satisfied with your purchase, simply return it to us within 180 days and we will gladly issue a refund or credit to you. Return options and terms vary depending on the method of purchase. Please see below for details.

Please note that if you receive a free gift or a bonus gift (“GWP”) when purchasing an item, you must return the GWP when returning or exchanging the item that qualified you to receive the GWP. If you choose to keep the GWP, we will charge you for the value of the GWP when processing your return.

Additionally, unless the item is defective, the items that you return must be unused and in the original box and/or packaging. All Social Dresses have special tags that indicate the dress cannot be returned once the tags have been removed; Social dresses must have the original tags attached when you return them.

Shipping fees are not refundable. However, if your order is damaged upon arrival or the wrong item was shipped to you, you may call Customer Service to request a refund of the shipping charges.

Returns and Exchanges at Our Stores
(applies to all merchandise)

Merchandise purchased in one of our retail store locations or online may be returned or exchanged at a store. To find the store location nearest to you visit: www.stage.com/store/findyourstore

You will receive a refund for the full amount of your purchase when you bring your original receipt or the packing slip received with your online purchase. Refunds will be issued in in the original form of payment. Credit card refunds can only be applied to the card used to make the purchase.

Refunds for items purchased with a gift card will be made in the form of a merchandise credit. Merchandise credit will also be provided for gift returns, including gifts purchased online. Merchandise credit is redeemable in store and online.

If you do not have your original receipt, you may still be eligible to receive a full refund if we are able to locate your purchase transaction. If you do not have your original receipt and we are not able to locate your purchase transaction, we will issue you a merchandise credit for the returned items at their lowest selling price within the past 30 days.

Returns of Online Purchases by Mail
(for merchandise purchased online only; no exchanges by mail)

To return any item purchased online, you need to locate the packing slip sent with your order. That packing slip is both your receipt and a return form. If an item that you are returning was damaged when you received it, you must write “damaged” on the return form. Repackage the item(s) that you want to return along with the completed return form and send the package to us and send it to the following address:

Stage Return Center
1237 East Rusk
Jacksonville, TX 75766

You may choose the shipping method for your return. USPS, FedEx (http://www.fedex.com/locate/), and UPS (https://www.ups.com/dropoff?loc=en_US) are all acceptable shipping methods, but you should make sure that you receive a tracking number. We will not be responsible for any packages that are lost by the shipping carrier in transit. Carefully repackage all items as we will not accept returns of items that are damaged during return shipping.

Once your return is received, we will process a refund to the credit card that you used to make your purchase. If there are any issues with your return, we will contact you. Otherwise, you should expect a refund to the credit card used to make the purchase within 5 days from the day we receive your return package.

Please note that Return by Mail is not available for the following transactions:

In Store Purchases. Merchandise purchased at a store must be returned in store and cannot be shipped back to us for a refund.

Exchanges. At this time we do not offer exchanges by mail.


Returns policy for Tilly's

Q: What is Tillys.com's Return Policy?
A: Tillys.com accepts the return or exchange of full-priced merchandise with the original receipt and tags attached for up to 30 days after purchase. All sale merchandise is exchangeable only. All sale merchandise is final sale during red tag promotional clearance events. All sales are final on undergarments, sunglasses, goggles, watches, jewelry, cosmetics, skateboards, CDs, blind box merchandise, Contour, GoPro and Beats by Dre merchandise. Partial returns of multiple item promotions forfeit all promotional pricing. Even exchanges of the same promotional item are allowed.

Returns are refunded in the method of original payment. Shipping is nonrefundable. All merchandise must be returned in its original unused, unwashed packaged & resalable condition. Shoeboxes must not have tape or any other shipping labels on them - shoeboxes used as shipping boxes will not be accepted.

*Holiday purchases made November through December may be returned or exchanged through January 15th of the following year.

RETURNS TO A STORE, BY MAIL & EXPRESS EXCHANGES

Q: How can I return or exchange merchandise ordered from Tillys.com?
A. Need a different size? Color? Style? We'll send it to you! Simply choose one of the following convenient options to make a return or exchange:

1. Return To A Tilly's Store 
Returning has never been easier. Simply bring the item(s), along with your original receipt, photo ID, and the credit card you used when you placed your order, to any Tilly's retail store. Use our Store Locator to find the nearest Tilly's store.

2. Express Exchange 
Need it in a hurry? Simply call this toll-free number: 866-4TILLYS (866-484-5597), and order your replacement merchandise. In-stock merchandise will be shipped within approximately 24-48 hours at no extra charge for shipping and handling. We will charge your credit card for new merchandise and refund your credit card for returned merchandise as soon as we receive it.

3. Return or Exchange By Mail 
Complete the Return/Exchange Form included in your original shipment, and enclose it with the item(s) in its original packaging (when possible). When exchanging items, be sure to indicate the replacement item, including the style number, color, and size.

 

SmartPost Return Label:
Attach the prepaid, pre-addressed label to your package. No Payment is necessary when you mail your package. The amount of $7 will be deducted from your refund/exchange. Place your return package in your mailbox, USPS blue collection box , give it to your postal carrier or drop off at any post office, or request free carrier pick up at http://www.usps.com/pickup . You can track your package at www.fedex.com/us using the tracking number at the bottom of your shipping reciept.

If you don't have a SmartPost Return label, please send your pre-paid, insured package to:

Tillys.com 
E-Commerce Returns 
17 Pasteur 
Irvine, CA 92618 

Packages must be shipped pre-paid. We cannot accept C.O.D. deliveries.

Refunds and exchanges are processed when item(s) are received. Tilly's will pay to ship items processed as exchanges to you. Refunds are given for the price indicated on the original receipt. Credits for returned or exchanged merchandise will be issued to the original credit card only. Please allow 1 to 2 billing cycles for the credit to appear on your statement.

RETURNS WITHOUT RECEIPT

Q: What if I need to make a return, but I've lost my original receipt? 
A: If you no longer have a copy of your original receipt, an exchange may be made for merchandise of equal or lesser value. If you have further questions or require additional assistance, please email our Online Customer Service department at customerservice@tillys.com.

 

GIFT RETURNS

Q: How do I return an item I received as a gift?
A: To return an item you received as a gift, simply call this toll-free number: 866-4TILLYS (866-484-5597). Gift items with a receipt can be exchanged or returned for a Tilly's Store Credit.


Returns policy for Billabong

RETURNS

Returns will be processed within 7-10 days of receiving. You will be notified via email once your refund has been approved in our system.

30 DAY FREE RETURN POLICY

If you are not satisfied with your online purchase you may return items free of charge within 30 days of original purchase.
To qualify for a merchandise refund, items must be returned in original, unused condition with original tagging.

RETURN CLAIM PROCEDURE

To return a purchase, please follow the following instructions:

1. Log in to your account and go to the My Account section. Go to View Orders and select the order containing the items you would like to return.
2. Complete and submit the online RA request form, and print the free return shipping label. If your order is past 30 days then no RA form will appear.
3. Pack product with suitable packaging materials. Ensure that return includes merchandise in original, unused condition, with original packing materials, and affix return label to your return.
4. Drop your return package off at any UPS shipping location.

We will notify you as soon as your return is processed. If you have any questions, please contact customer service at (888) 509-5931 or email store@billabong-usa.com for assistance.

GUEST CHECKOUT RETURN PROCESS

For orders purchased through guest checkout, you will need to email our customers service team at store@billabong-usa.com to obtain a free return shipping label, then follow steps 3 and 4 above. Please include your order number in your email.

MILITARY RETURNS PROCESS

For orders shipped to US military addresses, follow the instructions above. For orders shipped to military addresses outside the US, please contact customer support.
 


Returns policy for Ashbury Skies

RETURNS
Returns from within the U.S. and U.S. Territories 
We want to you to love your shoes so if they don’t work out you can return them. Returns are FREE for all continental US orders, except if noted as a final sale or store credit only. Final sale shoes can not be returned. This is noted on the product page so it is clear at time of purchase. You have 30 days from the date we ship your item to request a return. Shoes must be returned within 30 days of when your return is approved. Shoes received after this 30 day time period are eligible for store credit only. All shoes must be returned in brand new condition, including the original shoe box. Please try shoes on a carpeted surface to avoid any damage. We cannot accept returns for used, dirty or damaged shoes and these will be returned at your expense. Refunds can only be issued to your original payment method or in the form of store credit. If you paid for expedited service, through Fed Ex, the amount paid will be deducted when your refund is processed. Some sale shoes can be returned for store credit only.

Be sure to place the shoebox inside a shipping carton. Shoes must be returned inside a carton to protect the shoebox. We cannot accept shoes returned with postage stickers on the original shoebox.  

If you are good to go, follow these directions when returning your shoes:

If you were logged in to your Ashbury Skies account when you placed the order, go to: https://www.ashburyskies.com/customer/account/login/
If you do not have an Ashbury Skies account, OR were not logged in to your account when you 
you placed the order, go to: http://www.ashburyskies.com/awrma/guest_rma/index/

After accessing one of the links above: 

Select the order you wish to return.
The RMA form should list only the items that you want to return. (Be sure to uncheck any items from your order that you do not want to return.)
Select an option in the "Request Type" pulldown menu to indicate why you are returning the shoes. 
(Optional) Enter any additional information you may wish to add, in the space provided.
Hit the “Submit Request” button.
You will receive a confirmation email immediately, acknowledging that we have received your RMA request. 
Within 2 business days you will receive a follow-up email that authorizes you to return your item(s). Go to the link in this email, then follow the instructions to print your RMA form. Also attached with the email will be your return shipping label.
Print out both the shipping label and RMA form. 
To ship your item(s): Be sure to include the RMA form inside the box with your item(s). We cannot accept returns without an RMA form. Be sure to place the shoebox inside a shipping carton. Shoes must be returned inside a carton to protect the shoebox. We cannot accept shoes returned with postage stickers on the original shoebox.  
If you have trouble, email us at support@ashburyskies.com. We will be happy to help you.
You will be credited for the amount of item(s) returned in 3-5 business days from receipt into our distribution center.

If you change your mind after you have requested a return authorization: If you have not shipped the items yet, you can login to your account and hit the Cancel link. This will cancel the return process.

We do not offer free returns from US Territories, Hawaii or Alaska.  Returns can be made within 30 days from the date we ship your item, but you need to pay the shipping back to Ashbury Skies.

If your shoes don't qualify for free returns, here is our return address:

North Bay Distribution
Ashbury Skies Returns
2029 E. Monte Vista Ave.
Vacaville, CA 95688

International Returns

You have 40 days from the date we ship your item to request an return. Shoes must be returned within 30 days of when your return is approved. Shoes received after this 40 days time period are eligible for store credit only. Final sale shoes can not be returned. We have a small selection of final sale shoes and this is noted on the product page. All shoes must be returned in brand new condition, including the original shoe box. Please try shoes on a carpeted surface to avoid any damage. We cannot accept returns for used, dirty or damaged shoes and these will be returned at your expense. Refunds can only be issued to your original payment method or in the form of store credit. Shipping is non-refundable, except in cases where we have made a shipping error. If a free shipping code was used, we will deduct shipping when your refund is processed. Most international shipping is $40-$50.  If you paid for expedited service, through Fed Ex International, the amount paid will be deducted when your refund is processed. If you have additional questions, please email us at support@ashburyskies.com. Thanks!

Be sure to place the shoebox inside a shipping carton. Shoes must be returned inside a carton to protect the shoebox. We cannot accept shoes returned with postage stickers on the original shoebox. 

If you are good to go, follow these directions when returning your shoes:

Create an RMA at: [http://www.ashburyskies.com/customer/account/login/] 
After you have logged in, go to “My Account”, and go to the Returns tab at the top of the page.
Hit “Request New RMA”, then use the pulldown menu to select the order you wish to return.
The RMA form should list only the items that you want to return. (Be sure to uncheck any items from your order that you do not want to return.)
Select an option on the "Request Type" pulldown menu to indicate why you are returning the shoes. 
(Optional) Enter any additional information you may wish to add, in the space provided.
Hit the “Submit Request” button.
You will receive a confirmation email immediately, acknowledging that we have received your RMA request. 
Within 2 business days you will receive a follow-up email that authorizes you to return your item(s)..
10. Print out the RMA form and be sure to include it inside the box with your item(s).

11. To ship your item(s): Be sure to place the shoebox inside a shipping carton. Shoes must be returned inside a carton to protect the shoebox. We cannot accept shoes returned with postage stickers on the original shoebox.  

12. We do not provide a return shipping label on international orders. Please ship to:

North Bay Distribution
Ashbury Skies Returns
2029 E. Monte Vista Ave.
Vacaville, CA 95688

If you have trouble, email us at support@ashburyskies.com. We will be happy to help you.

After you have shipped your item(s), we will email you to confirm receipt of your return. You will be credited for the amount of item(s) returned (minus the cost of shipping) in 3-5 business days from receipt into our distribution center, depending on how fast your bank works.

Exchanges
U.S. and International Exchanges

No Problem. Since many of our items sell out very fast and to ensure we still have your item and size in stock, simply place a new order then return the original order to us for a refund. If this is not workable, contact customer service. We have a small selection of Final sale shoes on our site. Final sale shoes can not be returned or exchanged.


Returns policy for Saks Fifth Avenue OFF 5TH

We want you to be pleased with your purchase. We will gladly exchange, replace or credit your purchase when it is returned to Saks Fifth Avenue OFF 5TH in saleable condition within 30 days from the date of purchase. (Certain exclusions apply.) Proof of purchase is required. Merchandise must be in saleable condition, unless defective when sold, and all tickets must be attached to each item. Simply follow the guidelines below.

If you decide to return one or more items purchased as part of a Buy One Get One (BOGO) or other dollar or percentage off promotion, a pro-rated portion of the purchase price will be returned to you unless all of the qualifying items are returned.
We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customers at Saks Fifth Avenue OFF 5TH or at saksoff5th.com.
Sales to individuals whom management believes are resellers or bulk purchasers are final sales. No exchange or return privileges will be granted.

Returns:

In-Store:

You may return eligible items to any Saks Fifth Avenue OFF 5TH store with the Return Form shipped with your order.

By Mail:

Complete the Return Form included with your order and indicate the method by which you wish to be credited.
Enclose the Return Form with your shipment.
For future reference, retain the first page of the Shipping Summary included with your order.
Affix the pre-paid return label to the outside of your package and send via U.S. Mail or FedEx (we provide insurance); a $9.50 return postage charge will be deducted from your refund. If you choose to ship your return via a different carrier, please insure the package and ship to:

Saks Direct - Returns
1 Walden Books Drive
LaVergne, TN 37086

Exchanges:

In-Store:

You may exchange your merchandise at any Saks Fifth Avenue OFF 5TH store. Simply bring your merchandise and the Return Form shipped with your order.

By Mail:

If you wish to get a different item or size, please return your original merchandise and place a new order by calling 1.866.601.5105. You will receive a refund for the returned merchandise as soon as it is processed. Standard shipping will be provided free of charge on your new order.


Returns policy for BURKE DECOR

BURKE DECOR'S BD REWARDS PROGRAM TERMS AND CONDITIONS

1. Membership: Participation in the Burke Decor's program ("Program") and the benefits of the Program are offered at the sole discretion of
Burke Decor ("Burke Decor," "BD Rewards," "us," or "our"). Eligible customers (as described below) may enroll. Burke Decor's in-store customer may enroll in person or through the website. All other eligible customers must enroll with a store associate. Upon enrolling, you will be assigned a BD Rewards account ("Rewards Account"), a BD Rewards Account number ("Rewards Number"). As you shop, you accumulate points in your Rewards Account, as described below, that may be issued as a BD Reward Card ("Reward Card") from time to time, which you may then use to shop at Burke Decor or burkedecor.com. 

2. Eligibility: Only customers over 18 years of age with a valid address in the United States or its territories may become members ("Members," "you," or "your") in the Program. Corporations, associations and other groups may not participate. Burke Decor reserves the right to disqualify any person from participating if, in our sole judgment, that person appears to be violating these Terms and Conditions, making purchases for a business or for resale, manipulating the Program, making excessive returns or otherwise acting in a manner inconsistent with the Program's intent. If a member is disqualified, they forfeit their BD Rewards Account Value and all outstanding Reward Cards with a balance.

3. Definitions:

  • "BD Rewards Account" requires a an active customer account with Burke Decor. Customers who do not have an account, have deactivated their account(s), or caused their account(s) to become deactivated by Burke Decor 
  • "BD Gift Card" is a Burke Decor branded gift card purchased for value from Burke Decor or burkedecor.com.
  • "Form of Payment" includes credit cards; debit cards; Paypal payment; checks; wire transfers and cash. BD Gift Card payments are excluded.
  • "Eligible Items" consist of merchandise bought at Burke Decor or burkedecor.com. Eligible items do not include any services such as but not limited to: gift wrapping, shipping/handling; interior design services/consultations; product repair; select charitable program fees, tickets or merchandise; forfeited deposits; and purchases using a third party.
  • "Net Purchases" are purchases of Eligible Items less all sales tax, redeemed BD Reward Cards/Certificates, shipping and handling fees, returns, price adjustments and other discounts.
  • "Bonus Points" are points granted for making a qualifying purchase as advertised from time to time.
  • "BD Rewards Account Value" means the points you accumulate in your BD Rewards Account as follows:
     BD REWARDS LOYALTY PROGRAM

     Form of Payment

    Points received per dollar spenton Burke Decor* purchases

     Visa, MC, AMEX, Discover
    PayPal
    Check, Cash, Wire Transfer, ACH

    1 points

    * Purchase of Eligible Items
    ** Redemption of Burke Decor Gift Cards and BD Reward Cards are excluded from accumulating Reward Points

    • "BD Rewards Account Balance" is the total positive or negative accumulated Rewards Account Value you have at any point in time.
    4. Accumulating BD Rewards Account Value: Once enrolled in the Program, you accumulate Rewards Account Value based on your Net Purchases of Eligible Items. All activity on a BD Rewards Account, no matter who enters into the transaction, will be treated as activity of the Member.

    a. Shopping at Burke Decor: To accumulate Rewards Account Value when making a purchase at Burke Decor, you must either (a) pay with your Burke Decor Account, (b) present your Membership card (if issued), or (c) provide the phone number associated with your BD Rewards Account. When shopping online at burkedecor.com you must pay while logged into your Burke Decor Account or provide your BD Rewards Number. The amount of Rewards Account Value you may accumulate varies based on whether you are purchasing during a period of promotional offerings. You do not accumulate Rewards Account Value when you pay with a Burke Decor Gift or BD Reward Card.

    5. Calculation of Rewards Account Value: The amount of your Net Purchase of Eligible Items at Burke Decor is multiplied by the number of points applicable to the form of payment you used and is added to your BD Rewards Account Balance. Returns and other adjustments, such as a price adjustment and exchanges, may reduce or eliminate your BD Rewards Account Balance.

    Bonus Points will be added to your BD Reward Account Balance within 30 days after you make a qualifying purchase, unless your merchandise has not shipped or been delivered, in which case your Bonus Points will be added when your merchandise ships or is delivered.

    If we deactivate your BD Rewards Account due to abuse or manipulation of the Program, membership in the Program will terminate immediately and your BD Rewards Account Balance and any value remaining on an issued Reward Card may be forfeited.

    6. Expiration of Rewards Account Value: On December 31st of each year, you will forfeit 75% of any remaining Rewards Account Value. If you have a negative Rewards Account Value on December 31st, that amount will remain in the new calendar year.

    7. Issuing BD Reward Cards: When your Rewards Account Balance reaches 1,500 points, we will issue you a $25.00 Reward Card. You will receive an electronic BD Reward Card via email provided that you added your BD Rewards Number to your online profile and you have a valid email address associated with your BD Rewards Account. BD Rewards Cards are delivered within 72 hours of reaching the 1,500 point level. An electronic BD Reward Card will be activated, and you may begin using it, on the day you receive it. 

    8. BD Reward Card Redemption: Reward Cards expire 180 days from the date issued and will be valid only through the expiration date specified. Any unused value remaining on a BD Reward Card after the expiration date will be forfeited. BD Reward Cards may not be exchanged for cash or Burke Decor Gift Cards, or used as a payment or credit to any outstanding balance due. Purchases made solely with BD Reward Cards will not receive discounts available during Burke Decor promotional event and require payment with a BD Rewards Account. 

    9. Termination of or Change in Program: Burke Decor may terminate the Program at any time, with or without notice, which may result in loss of accumulated Rewards Account Value and the cancellation of all benefits and privileges associated with the Program. Burke Decor reserves the right to limit, delete or change any of the rules, terms, conditions, and benefits of the Program at its sole discretion, with or without notice. Interpretation of these Terms and Conditions shall be at the sole discretion of Burke Decor, whose decision will be final. Burke Decor has the right to close your BD Rewards Account for any reason.

    10. Other Terms: Burke Decor ("BD Rewards") is not responsible for lost, destroyed, stolen or expired BD Reward Cards. Once issued, the value on a Reward Card, active or expired, will not be credited back to your Rewards Account Balance. Any tax liability connected with receipt or use of any Reward Card is the Member's responsibility. Program void where prohibited by law. A Rewards Account Balance is not transferable in the event of death, as part of a domestic relations matter, or for any other reason. The sale or barter of any Rewards Account Balance or any Reward Card is prohibited. Events beyond Burke Decor's control, such as computer equipment or electronic data transmission failure, strikes, acts of God, civil disturbance, terrorism or war, which may materially affect our ability to perform, will allow us to suspend or terminate the Program.

    11. Release of Information: By enrolling in the Program, you consent to the release of information to third parties to carry out the Program.

    12. Change to Your Rewards Account Information: You must advise Burke Decor of any change in your name or the address, phone number and/or email address associated with your BD Rewards Account. Please write to Burke Decor LLC, 1419 Boardman-Candfield Road, STE 280, Boardman, OH 44512, or call 1-888-338-8111 to update this information. Burke Decor is not liable for BD Reward Cards sent to an outdated postal address or email address.

    13. Governing Law: These Terms and Conditions are governed by New York state law, without reference to it conflicts of law doctrine, as such law is applied to agreements entered into and performed entirely within such jurisdiction.

     


    Returns policy for Nordstrom

    Returns & Exchanges

    We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We do apply returns to the tender it was purchased with. If we choose to provide a refund and no record of sale is available, we will ask for personal identification and a return will be provided at current price on a Nordstrom Gift Card.

    About Returns & Exchanges

    You can return item(s) by mail or in any Nordstrom store. We do not accept returns of Nordstrom or Nordstrom.com merchandise at Nordstrom Rack locations

    RETURNING BY MAIL (U.S.)
    If you have an account or an order number, you can start your return now. If you don't have an account or you're missing order information, you can print a blank return form and label. Send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days.

    RETURNING IN NORDSTROM STORES (U.S.)
    Simply bring the item(s) you'd like to return to a Nordstrom store along with your receipt and original form of payment. Any salesperson can assist you with your return. Find a store. Please note that we do not accept returns of Nordstrom or Nordstrom.com merchandise at Nordstrom Rack locations.

    EXCHANGES
    For the best service and selection, please order your replacement items online or call 1.888.282.6060 for assistance.

    EXCEPTIONS & SPECIAL INSTRUCTIONS
    Please call customer service at 1.888.282.6060 for assistance returning oversized items, perishable goods or other unusual merchandise.

    REFUNDS
    All refunds will be credited to your original form of payment or a Nordstrom Gift Card. We offer gift receipts to customers when purchasing gifts. When returning a gift, you'll receive your refund only on a Nordstrom Gift Card. If we choose to provide a refund and no record of sale is available, we will ask for personal identification and a return will be provided at current price on a Nordstrom Gift Card. (Gift Cards cannot be redeemed for cash unless required by law.)

    - Items Returned by Mail: If you ordered by credit card, we'll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. If you paid with a Gift Card or Nordstrom Notes, we'll mail you a Nordstrom Gift Card. If a credit card was used in combination with a Gift Card or Nordstrom Notes, the entire merchandise amount will be refunded to your credit card. - Shipping Charges: Unfortunately, we cannot refund shipping charges.

    GIFT CARDS
    Gift Cards can't be returned.

    WESTIN HEAVENLY® BED
    Please call 1.800.285.7344 for inquiries and assistance.

    FINE JEWELRY
    Please follow the instructions included in your shipment and fill out the return section of the packing slip when returning fine jewelry by mail. Return your package via the carrier of your choice, with return signature required. For your protection, you must insure the package for the value of the item enclosed. Fine jewelry can also be returned to Nordstrom stores that have a Fine Jewelry department. Simply bring the packing slip and/or credit card used when you placed the order.

    INTERNATIONAL RETURNS
    International Nordstrom.com orders made with Borderfree have a different return process and do not qualify for free returns or merchandise exchanges. For a refund that includes duties, taxes and tariffs, please contact Nordstrom customer service and ask them to send you a Return Merchandise Authorization form on behalf of Borderfree. Then mail the completed form with your item(s) to Borderfree. If you choose to return an international order directly to Nordstrom, you will receive a refund for the merchandise from Borderfree but not duties, taxes or tariffs. Learn more about international returns.

    GREEN SHIPPING
    In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box.

    NORDSTROM RACK RETURN POLICY
    Please visit the Nordstrom Rack and HauteLook sites for information about their return policies.

    Questions? Call 1.888.282.6060 or chat with us.

    What about returns for purchases at Nordstrom.com?
    Simply send your item back or bring it to a store near you and we'll do our best to take care of you.

    Do I need a receipt from my purchase?
    Your receipt or order number helps us locate your purchase the fastest. If you don't have a receipt, we should be able to find the purchase in other ways, but we may ask you for more information so we can better assist with your request. If no record of sale is available and we choose to provide a refund, your personal identification will be required to process the return and the return is provided at current price on a Nordstrom Gift Card.

    Do you take everything back?
    We'll do our best to take care of you, but from time to time we cannot accommodate a return.

    Is there a time limit? What if the item is worn?
    We will do our best to take care of customers and deal with them fairly; we ask that our customers treat us fairly as well. From time to time we may not accept a return. There are no time limits for returns or exchanges.

    Why do special-occasion dresses and some designer items have tags that say if the tag is removed the garment cannot be returned?
    Customers have told us that they want to ensure the special-occasion dresses and designer items they're purchasing have not been worn prior to their purchase. Over the years, we have also found that we received a disproportionate number of returns of what appeared to be worn special-occasion dresses and designer items. To help in both instances, we implemented a tag or card to help ensure these items are returned in original condition with tags still attached.

    Are there restocking fees?
    No.

    Why does Nordstrom request my personal identification for a return without a record of sale?
    Because of our liberal return philosophy, we have this internal auditing procedure to give us the ability to monitor and investigate refunds and returns without a record of sale.

    Can I put an item on hold?
    Merchandise holds will no longer be offered to individual customers. However, we will continue to offer holds for events and special services—like Reserve Online & Try in Store, available on our app.

    Do you take checks?
    Checks will no longer be accepted as payment for merchandise. However, checks will continue to be accepted for payment on accounts.

    How do you process my return if I paid with PayPal?
    If your purchase was made with a PayPal account, your refund will be made to the credit or debit card associated with the PayPal account or a Nordstrom Gift Card can be issued. If the original form of payment was a PayPal line of credit, the refund will be issued to a Nordstrom Gift Card.


    Returns policy for Francesca's

    Returns and Exchanges

    francesca's® returns are a piece of cake! For only $5, you can return your purchase via FedEx. Or you can simply take it to one of our 500+ boutiques located throughout the US.

    $5 Flat Rate Returns by FedEx

    In three simple steps, your return or exchange will be in the hands of our customer service professionals!

    STEP 1 - Complete the Returns and Exchanges form included in your package.

    STEP 2 - Visit our Returns Portal [https://www.francescas.com/category/guest-services/returns-exchanges.do] and enter the requested information. Be sure to have your email receipt or the packing slip handy so you are able to provide all of the requested information. After you fo to the "Get Label" button, a label will be generated and will pop up in a new window or emailed to you.

    STEP 3 - Print the shipping label and affix it to the original packaging over the original mailing label. Please make sure the following items are enclosed: a) merchandise with tags attached and b) the completed Returns and Exchanges form. Drop the package off at any FEDEX location by using the store locator above.

    Voila! The purchase will be refunded back to the original payment method or a store credit will be issued and sent to the original shipping address within 2-3 weeks from day of receipt. If an exchange is requested, in stock items will be shipped within 7-14 business days of receipt and a $5 shipping fee will be charged each way for a total of $10. Please return your order via a track-able method and keep for your records. We will not be able to review returns for processing if it has not been received to our warehouse.

    Returns In Boutiques


    We want you to be delighted with every purchase! If you are not satisfied, we will be happy to issue a refund or exchange as detailed in this policy. Merchandise purchased from any francesca's® boutique, outlet, or online at francescas.com may be returned at any francesca's® boutique.

    Returns With Original Receipt

    Unused, unwashed, unworn or defective merchandise may be returned with tags attached within 14 days of purchase for a full refund. Refunds will be issued in the original form of payment unless a merchandise credit is requested. Returns made after 14 days will be issued as a merchandise credit. Returns made more than 90 days after purchase are not eligible for returns or exchanges.

    Online purchases may be returned in boutiques within 30 days of the Shipment Delivery date for a full refund. Purchases made via PayPal may be refunded in the form of a merchandise credit.

    Purchases made with credit or debit cards will be refunded to the original card. Due to varying bank policies, please allow up to 14 days for the credit to appear. Cash returns exceeding available register funds will be issued as a corporate check, and my take up to 14 days for processing. Returns made with a gift receipt may be exchanged or returned for merchandise credit. Traveler's Check returns will be processed in the form of a merchandise credit. Refund amounts or Gift Card balances under $5 may be issued as cash ($10 in CA).

    Returns Without Original Receipt

    Unwashed, unworn or defective merchandise returned without a receipt will be issued a merchandise credit based on the current selling price of the merchandise. A photo identification is required for returns without a receipt.

    Price Adjustments

    If the price of an item is permanently marked down within 14 days of the date of purchase, guests may simply bring in the receipt for a one-time price adjustment. A refund for the price difference will be issued back in the original form of payment.

    Final Sale

    Intimates and Gift Cards are all Final Sale and cannot be returned or exchanged. Gift Cards will not be replaced if lost, stolen, or used without authorization.

    Online Returns In Boutiques


    You are also welcome to return or exchange most merchandise purchased online** at any francesca's® boutique within 30 days of the ship date. Some exclusions may apply, so see Criteria for Returns & Exchanges below. Simply bring your original receipt and the unwashed, unworn merchandise with tags attached to any one of our 600+ locations and we will happily process the return or exchange it for something else. Visit our Boutique Locator to find your nearest boutique.

    Criteria for Returns & Exchanges
    - All returns must be received within 30 days of the shipment delivery date. Returns and exchanges outside of this 30 day limit are still eligible for a boutique credit up to 90 days after the ship date.
    - All returns and exchanges must be in their original unwashed, unworn condition with tags still attached.
    - All returns must be accompanied by the original receipt.
    - PayPal orders can be exchanged or returned for store credit to any of our boutiques. Orders that need full refunds must be returned to the online boutique.
    - Returned sale merchandise can only be processed at our online boutique.
    - The online boutique does not accept returns or exchanges of items purchased from a francesca's® boutique.


    *Non-Returnable Items:
    - All final sale items, including those purchased through "Sale On Sale" promotions.
    - Intimates
    - Gift cards


    **Online Exclusive Merchandise
    - All online exclusive merchandise must be returned to the online boutique.


    Price Adjustments
    If there is a price difference between the items being exchanged and the new items being purchased, francesca's® will charge the original payment method or issue a refund accordingly. The original credit card will also be charged for the additional shipping fees unless otherwise notified.

    Damaged Merchandise
    If you receive merchandise from francesca's® that is damaged or incorrect (wrong style, size, or color), please contact Guest Services within 14 days of receipt. A full refund will be issued, along with complimentary return shipping, once the damaged merchandise is returned. Please note that boutiques are unable to refund return shipping to the original payment method for a damaged online order.


    Returns policy for Belle and June

    Belle and June RETURN POLICY:

    We want you to be completely satisfied with your purchases and shopping experience with Belle and June. Accordingly, if you would like to exchange or return an item that does not fall into one or more of the categories discussed below, you need only request a Return Authorization (RA) number in sufficient time so that your return can be completed within the time required by our supplier, as shown on the product page for your item. Most items must be returned within 48 hours of receipt.

    To request a Return Authorization (RA) number:

    I.      Please go to the contact us form

    II.     Next to Reason for Contact select “Return” in the drop down

    III.    Reference your Order # in the Order # field

    IV.     Ensure that your contact information is correct,

    V.      Specify a reason for the return in Comments section.

    After receiving your request, we will review the information and forward via email an RA number and instructions for returning the item

    Please note that if you ship an item back to one of our suppliers without a return authorization number, the item will be returned to you and you will be responsible for any shipping fees that apply. If you are unsure as the return policy of the item you are interested in purchasing please call us at 1-888-99-BELLE or email customerservice@belleandjune.com.

    Please do not return items to our Illinois address. Items sent to our Illinois address will not be accepted and will be returned to you. Instead, all items must be returned to the address we supply to you in their original - unused- condition and in its original packaging. Be sure to pack your item exactly the way you received it to prevent any damages. If the item is damaged during transit, many of our manufacturers will not give you credit back for the return. Accordingly, we recommend using an insured carrier. You are responsible for all shipping, additional freight/delivery surcharges and duties when returning items. Return shipping and re-stocking fees may apply and shipping charges are nonrefundable (with the exception of returns of merchandise which you initially received in damaged or defective condition).

    In every case, proof of purchase is required for a refund. Upon receipt, your item will be inspected, and exchanges, credits and refunds if applicable, will be issued for the purchase price only. Any taxes charged will be refunded in accordance with state laws.

    Once the returned product is received it will be inspected. ONLY when the item(s) are received in perfect condition at the provided address with a Return Authorization (RA) number provided by Belle and June, Inc, will your return be processed.

    For more information go to: http://www.belleandjune.com/returns-and-exchanges


    Returns policy for Kohls

    Kohl's is proud to offer our "No Questions Asked - Hassle-Free" return policy for all purchases*.

    - There are no time restrictions for returns.
    - No receipt is needed for Kohl's Charge purchases.
     Currently our store Associates can locate Kohl's Charge purchases up to 12 months after the purchase date, and the credit can be applied to your account. Non-Kohl's Charge purchases, or purchases made outside the 12 month timeframe qualify for a Kohl's Merchandise Credit or a corporate-issued refund.


    Returns policy for Express

    Third party purchase returns & exchanges
    Third party branded products purchased online cannot be returned in stores. Express.Com third party orders must be returned by mail no more than 90 days after the purchase. Shipping and handling fees are not refundable. Items with “do not remove” tags must have tag still attached for refund or exchange. Please decide if you are completely satisfied with your item before you remove this tag.

     
    U.S. Online returns & exchanges
    Return or exchange online orders by mail using the prepaid label for ease and convenience
    Check one of the four boxes on the front of the invoice: exchange, refund, if this was a gift: refund me, or refund the giver. Detach and include the return form, indicate a reason code and quantity for each item returned and note any reorder instructions. Retain order summary for your records. Affix the prepaid return label provided. Drop your package in the u.S. Mail. The cost of using the prepaid return label service is $6.99 and will be deducted from your refund, unless you are returning shoes. We offer free returns for shoes. Refunds will be issued in the form of original payment.

    Return or exchange by mail on your own
    If you prefer to return using the delivery service of your choice or if a prepaid return label was not provided, please ship your return to the address below. Packages must be returned prepaid.

    U.S. Returns address
    Express returns dept.
    30 transport dr
    Walton, ky 41094

    Check one of the four boxes on the front exchange; refund; if this was a gift: refund me; or refund the giver. Detach and include the return form, indicate a reason code and quantity for each item returned and note any reorder instructions. Retain order summary for your records. Refunds will be issued in the form of original payment.

     
    International online returns
    International orders are not eligible for free returns.

    Orders shipped to addresses outside of the U.S. Cannot be returned in stores, and must be returned by mail.

    International returns instructions
    Please call toll-free 1-888-397-1980 and our customer service team will assist you with return instructions. You may also e-mail us at customerservice@express.Com. Retain order summary for your records. Refunds will be issued in the form of original payment. Packages must be returned prepaid.


    Returns policy for G.H. Bass

    RETURNS & EXCHANGES

    How to Return an Item Purchased at ghbass.com

    Please complete the form included in your order, including the reason code.
    Repack the item you wish to return in original packaging. Be sure to enclose your return form.

    How to Exchange an Item

    Please return the item you wish to exchange, and place a new order for the replacement item.

    Please send your ghbass.com returns to:

    G.H. Bass & Co.
    Returns Department
    2200 Cedars Road
    Lawrenceville, GA 30043

    Policies

    - Refunds will be made for all merchandise in original, unused condition within 60 days of the date of delivery.
    - Refunds will be given in the original form of payment.
    - Shipping and handling costs, gift box, and other charges are non-refundable.
    - Refund will include the cost of the item, plus any applicable sales tax.
    - In order to exchange an item, please place a new order and return the original item for a refund.

    Incorrect Orders or Damaged Products

    If a product is shipped incorrectly or arrives damaged, we will replace that item or accept a return of that that item and provide a full refund.

    Gift Returns

    All returns will be credited to the original form of payment.

    In-Store Returns

    Items purchased on ghbass.com may be returned to G.H. Bass & Co. retail stores and factory store outlets. Items purchased at G.H. Bass & Co. factory stores must be returned in-store.

    G.H. Bass & Co. Factory Store Returns

    Any items purchased at a G.H. Bass & Co. factory outlet store may be returned to any factory outlet store location.

    G.H. Bass & Co. Items Purchased at Other Locations

    Items purchased at department stores or at any other store selling G.H. Bass & Co. merchandise cannot be returned to ghbass.com.

    Continental United States, Alaska, and Hawaii Customers: For your convenience, we have included a pre-paid shipping label withyour order. Place the peel-and-stick prepaid return label on the outside of the package. The package may be dropped off at FedEx or USPS locations, as well as USPS collection boxes. Or schedule a free USPS pickup from your home or business address. Please record the tracking number from the label for your records. A charge of $6 for the prepaid shipping label will be deducted from your refund. Alternatively, you may use any traceable method of shipment.

    U.S. Territories and Canadian Customers: Please use the return address label provided on the other side of the form, and ship via an insured and traceable carrier. Duties, taxes or fees assessed by customs for Canadian orders are not reimbursable by G.H. Bass & Co. If duties and taxes were applied on an order that is being returned, it is up to the customer to contact customs to have thatamount refunded.

    For any other information regarding returns, please contact us at help@ghbass.com.


    Returns policy for Life is Good

    RETURN POLICY

    When you’re happy, we’re happy. Life is Good stands behind the quality of the products we sell and we truly hope you enjoy your purchase. If you are unsatisfied for any reason, return your merchandise by following the easy steps below:

    Fill-out the returns and exchange form on the back portion of your packing slip and indicate what you are returning or exchanging. Please indicate if this order was a gift. To ensure a prompt and accurate returns process, we ask that you include your order number on the return form. To access your order number, simply Log into your account.

    Tear the form along the perforation and be sure to include it in your package. For your convenience, we have supplied a postage paid return label in with your original order. If you do not have the mailing label from the original packing slip please use a signature required service such as FedEx or UPS to send your return back to us. Please do not use USPS. If you choose to use USPS, Life is good® cannot guarantee delivery of your package. You will be responsible for paying all return shipping costs up front. Please ship your return to:
    Lifeisgood.com
    15 Hudson Park Drive
    Hudson, NH 03051
    We will do our best to process your return or exchange within 7 business days after receipt of the package. Please allow a full billing cycle for credit to appear on your financial statement.

    RETURN RULES

    Returns and exchanges must be made within 60 days of your order date.
    For eligible returns within the United States, a free pre-paid return label in provided in the original order.
    Merchandise must be unused, unworn, and in good condition with the original hangtags and packaging attached.
    No refunds will be given without a receipt.
    Only items purchased through lifeisgood.com may be returned to our online warehouse. Items purchased through any of our wholesale partners must be returned to the place of purchase.
    When we receive your returned merchandise, we will refund you against the original method of payment.
    Shipping and handling costs, gift box costs and other charges are non-refundable.
    Canadian orders can be refunded or exchanged, however shipping costs to Lifeisgood.com and back out will be the responsibility of the customer.
    In the case of damaged items, please call the customer care team at 1-888-339-2987.


    Returns policy for Swimsuits for all

    By using our free return label included in your order, you will receive store credit.

    To make returns as easy as possible, we have included a trackable return shipping label in your order. Simply remove the label from the bottom portion of the return information form and place it on the package.

    You will receive non-expiring store credit for your return in the dollar amount of your returned item(s) only. (This does not include your original shipping and handling fees). Please allow up to 3 business days for your store credit to process and post to your swimsuitsforall account after we have received your return. You will receive an email notifying you of the store credit and how to access it.

    All returned products must be in their original condition, unworn, unwashed, with original tags and the panty protective strip intact. No store credit will be issued for products that do not meet these criteria.

    Please include your completely filled out return information form in your return box or the store credit process may be delayed.

    Returns lost or damaged in transit are the responsibility of the customer, so be sure to keep a record of your tracking number as a reference. If you used the label provided, you can track your return by entering the tracking number at fedex.com.

    All customers will receive an email notification when their return has been received. If you have a registered account with us, log in at Account to see if your return has been processed.

    Return for refund on your credit card
    If you would like a refund on your credit card, you must use your own method of shipping. Return your unwanted item(s) within 60 days from the date you received your order. You will be refunded in the dollar amount of your returned item(s) only, (This does not include your original shipping and handling fees). Please allow up to 3 business days for your refund to process and 15 days for it to post to your credit card after we have received your return. Your refund will be applied to the original form of payment.

    Pack the item(s) with the return information form:

    Mail directly to:
    swimsuitsforall
    10300 Sanden Drive
    Suite 100
    Dallas, Texas 75238

    All returned products must be in their original condition, unworn, unwashed, with original tags and the panty protective strip intact. No refund will be issued for products that do not meet these criteria.

    Please include your completely filled out return information form in your return box or the refund process may be delayed.

    Returns lost or damaged in transit are the responsibility of the customer, so be sure to keep a record of your tracking number as a reference. You can track your return by entering the tracking number at fedex.com.

    All customers will receive an email notification when their return has been received. If you have a registered account with us, sign in at Account to see if your return has been processed.

    If you feel that an item in your order was defective and would like a refund, simply fill out the reason code as "Defective" on the return information form and use the return shipping label provided. This is an essential step to ensure you receive free return shipping. You will be refunded in the dollar amount of your return item(s), including your original shipping and handling fees. Please allow up to 3 business days for your refund to process and 15 days for it to post to your credit card after we have received your return. Your refund will be applied to the original form of payment.


    Returns policy for Ties

    We offer a 100% satisfaction guarantee on everything we sell. We offer a 30 day cash back and 90 day store credit program. All returns must be accompanied by a Return Authorization number. To get your Return Authorization number, please fill out the fields above and press continue. Items received within 30 days of the ship date receive a full refund of the purchase price. Ties.com will not reimburse shipping and handling fees. Items received after 30 days, but before 90 days from the ship date, are eligible for a store credit only. Store credits are good toward future purchases at Ties.com and are valid for 12 months from the date of issue. Return postage is the responsibility of the customer; we strongly urge you to ship your return with insurance and delivery confirmation. Ties.com is not responsible for lost or misdirected returns. All returns are processed within 7 days of receipt.

    SPECIAL NOTE: for orders that received Free Gift or free promotional items. If your order no longer meets the criteria of the specific of the promotion due to a return or exchange, the retail cost of the free promotional item(s) or Free Gift will be deducted from any refund or store credit. In certain cases returning a tie can result in additional changes to your credit card if the amount of the promotion discount is greater than the cost of the returned tie.


    Returns policy for Dormify

    Refer-A-Friend Terms

    As a Refer-a-Friend member (“Referrer”), you are subject to Dormify’s Terms as well as the following terms for our Refer-a-Friend program (the “Program”). Participation in the Program requires you to submit your email address and that of another individual (“Friend”). All personal information is collected, processed, and used will be done in accordance with our Privacy Policy.

     

    HOW OUR PROGRAM WORKS

    To participate in the Program, click on the "Give 25, Get 25" link on our site or visit  and follow the instructions to refer as many friends, family members, or colleagues as you want to the Program!

     

    For every “Qualified Referral” (as defined below) you submit to us, you may be eligible to receive Referral Credit(s) (defined below).

     

    ELIGIBILITY

    Eligibility to the Program is limited to individuals only, including both new and existing customers. The Program may NOT be used by businesses for affiliate lead generation, which will be determined by Dormify in our sole discretion.

    QUALIFIED REFERRAL

    A “Qualified Referral” requires that all of the following conditions are met:

     

    • Your Friend must complete a purchase of $75 USD or more (excluding all fees including but not limited to taxes, shipping, and/or other 3rd party fees) at our online store, located at www.dormify.com, by clicking on your unique Program link located in the email sent to your Friend (a “Qualified Purchase”). (If your Friend makes a purchase on our website through any other method, this will NOT count as a Qualified Referral and you will not earn any store credit.) Purchase of a gift certificate is NOT a qualifying purchase.
    • Your Friend must complete their Qualified Purchase within thirty (30) days of receiving the Program email.
    • Your Friend does not return the Qualified Purchase.

    Your Friend must be a new customer – i.e. they have not previously purchased from our online store, nor do they have an account or registration with us under any email address or alias. This will be determined in Dormify’s sole discretion.You may only receive one (1) Qualified Referral per Friend; in other words, you are only eligible for one (1) Referral Credit per Friend, and so additional/repeat purchases made by your Friend do not qualify you for additional Referral Credit(s).

     

    REFERRAL CREDITS

    For each Qualified Purchase, your Friend will receive their Referral Credit discount online at the time of purchase. Subsequently, for each verified Qualified Referral, you will be emailed a notification that you have one (1) Referral Credit valid for future purchases at our online store. Referral Credit(s) will appear in your online account with us thirty (30) days after your Friend makes a Qualified Purchase. Some important things about your Referral Credit(s):

     

    • Referral Credits may not be used toward the purchase of a gift certificate or combined with any other promotional codes or offers.
    • Referral Credits are non-transferable and may not be sold, assigned, or given to anyone else, and may not be redeemed for cash.
    • Referral Credits are valid for one-time use only and are non-refundable – for instance, if you use a Referral Credit to purchase an item from our store and you later return that item, the amount of the Referral Credit used by you to pay for the item will be deducted from the total amount of your refund.
    • Referral Credit(s) do not expire.

     

    FRAUDULENT ACTIVITY

    Please respect these Terms and our Program by only referring real individuals who meet our requirements. Dormify reserves the right to void any Referral Credits and take any action we deem reasonably necessary if we suspect any fraud on your part. For instance, having multiple accounts with alternate email addresses or identities is a violation of these Terms, and may result us taking action, including terminating your account with us and/or forfeiture of all Referral Credits in your account.

    MARKETING EMAILS

    By participating in this Program and referring a Friend, you are agreeing to receive our marketing emails to the email address you provide to us. If you wish to stop receiving these emails at any time, please opt out using the link at the bottom of the relevant email or by writing to info@dormify.com.

     

    NO SPAM Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation, or any posting of this link on any website or social media or other forum is expressly prohibited and will be grounds for immediate termination of your account and exclusion from Dormify's Refer-a-Friend program.

     

    RIGHT TO CANCEL PROGRAM OR CHANGE TERMS

    We reserve the right to modify or amend these Terms, the Program, or any part of such, at any time and for any reason. We may also deny participation to the Program if we have any reason to believe that you are not in compliance with these Terms or the Program.

     


    Returns policy for AHAlife

    What is your return policy?

    Due to the unique selection of products we carry, our return policies are specific to individual items. Eligible return timeframe varies by item and some items are not eligible for return. Return policies are specified on the product detail page, at checkout, in your order history, or by contacting our Concierge team through our Contact Us page or emailing concierge@ahalife.com.

    Items that are made-to-order or one-of-a-kind are not eligible for return.

    How do I return an item?

    To return an item, please contact our Concierge team with your order number, item, and reason for return. We will review your request and issue you a return authorization upon approval. US customers will receive a prepaid UPS return shipping label via email. For returns outside the return policy return, shipping costs are the responsibility of the buyer and AHAlife reserves the right to issue store credit in place of full refunds.
    All items must arrive unused and in the original packaging.

    Can I exchange an item?

    Given the limited quantities of our specialty products, the best way to exchange an item is to place a separate order for the new item and contact us for a return of the original item. We will do our best to assist you with this process.

    Is there a fee for returns?

    No. When an eligible item is returned, your card will be credited for the purchase price plus any applicable sales taxes. You will not be refunded for initial shipping costs, but no additional shipping fees will be assessed.

    I received a damaged item. What do I do?

    If any item arrives in less than perfect condition, please notify us by contacting concierge@ahalife.com. We will do all we can to remedy the situation. Given the limited quantities of many of our products, a replacement may not always be possible.

    When will I receive credit for a return?

    Once we have received your return, it may take up to 5 business days to process and credit your account. If you have any questions or concerns about the return process, contact concierge@ahalife.com.


    Returns policy for Amuze

    RETURN POLICY

    All AMUZE refundable products are eligible for a return or exchange within 14 days of delivery. Items must be unused, in the same condition they were received (in sellable condition) and returned with all packaging and materials. This includes, but isn't limited to dust bags, labels, cards, and boxes. If the item(s) is packaged improperly and arrive damaged, AMUZE reserves the right to refuse a return/exchange. Please note, the item will be shipped back at the customer’s expense. Standard return shipping fee currently processes $14.95.

    All expedited shipping charges are not refundable at this time.

     

    INTERNATIONAL RETURNS

    If you are returning an international order, a prepaid return label cannot be sent and shipping charges will not be refunded. International customers are responsible for all import and duties on returned merchandise.

    Contact our customer service with any questions/concerns support@amuze.com or by calling 855-821-6897 during business hours.

     

    NON-RETURNABLE PRODUCTS

    All AMUZE items labeled Final Sale are not eligible for return. This includes fragrances. We will always let you know which items are final sale, by clearly stating so within the product description. We ask you please ensure you read the product description thoroughly before finalizing your purchase.

    Final Sale items that are sent back will be declined as per our return policy.

     

    RETURNABLE FOR STORE CREDIT

    All AMUZE items labeled refundable for Store Credit Only will be clearly stated within the product description. Daily Deals are only refundable in the form of Store Credit.

     

    RETURN OPTIONS

    We offer two different options for return eligible items: a refund to your original form of payment (minus shipping cost) or a refund in AMUZE merchandise credit.

     

    EXPEDITED SELF RETURN PROCESS

    If you would like to return an item(s), please fill out the form below to request a return label and return form or simply email us: support@amuze.com. Please be sure to fill out all fields, and place your return form in the shipping box to expedite your return.

    Return Labels are automated. If an item is labeled final sale, or past the 14 day deadline, there is a $14.95 reshipment fee that will be assessed.

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